Step 2: Check Myfitnesspal's Uptime Status If your client has connected their Myfitnesspal account but their data is still not syncing, continue to step 2. If your client has not connected their Myfitnesspal account you can click the "Ask to Connect" text to send your client a message with instructions on how to connect their Myfitnesspal account. To the right of the icon, there will be some highlighted text that either says "Connected" or "Ask to Connect". In the middle of the left column on their profile, you will see the Myfitnesspal icon. To verify a client has synced a Myfitnesspal account to their Trainerize account, click on the name of your client from the dashboard to bring up the client's profile.
Step 1: Ensure the Client Has Synced Their Account There are a few reasons why this might be the case, so let's go over them and how they can be resolved. However, every now and then a client may connect their Myfitnesspal account but their nutrition data doesn't sync to Trainerize. Asking your clients to sync their Myfitnesspal account to Trainerize is a great way for you to help them optimize their nutrition so they can achieve their fitness goals.
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